Privacy policy

Last updated: June  2026

Privacy Policy

TheeOww BeautyZA (“we”, “us”, “our”) is an online beauty retail business based in South Africa. We provide beauty devices, personal care accessories, and related products through our online store.

We respect your privacy and are committed to protecting your personal information in accordance with applicable privacy laws, including the Protection of Personal Information Act (POPIA), where applicable.

Information We Collect

When you visit our website, place an order, or contact us, we may collect information including:

  • Full name

  • Contact details such as email address and phone number

  • Billing and delivery address

  • Order details and purchase history

  • Payment confirmation and transaction information

  • Customer support communications

  • Website usage information such as device and browser information

We do not store your complete payment card details. Payment information is handled securely by trusted payment service providers and is processed according to their security standards.

How We Use Your Information

We use customer information to:

  • Process and fulfil orders

  • Arrange delivery

  • Provide customer support

  • Communicate order updates

  • Improve our products and services

  • Prevent fraud and protect our customers

  • Comply with legal requirements

Sharing of Information

We may share information with trusted service providers who help us operate our business, including:

  • Payment providers

  • Delivery and fulfilment partners

  • Website and technology providers

  • Customer support services

We only share information where necessary to provide our services.

Data Retention

We retain customer information only for as long as necessary to provide our services, fulfil orders, comply with legal obligations, resolve disputes, and maintain business records.

Shopify

Our online store is hosted on Shopify, which provides the platform that allows us to sell our products and provide our services to customers.

Shopify helps us operate our website, process orders, support secure checkout, and improve the customer shopping experience.

Information you provide through our store may be processed by Shopify and trusted service providers where necessary to complete transactions, provide services, maintain security, and operate our business.

For more information about how Shopify handles personal information, customers may review Shopify’s Privacy Policy.

Cookies

We use cookies and similar technologies to improve your shopping experience, remember preferences, and understand how visitors use our website.

Customer Rights

You may request access to, correction of, or deletion of your personal information where permitted by applicable law.

For privacy-related questions, contact:

Contact us

Email: theeowwbeauty@gmail.com
Phone/WhatsApp: 0655324332

Complaints

If you have concerns about how we handle your personal information, please contact us using the details provided above. We will review and respond to your concern.

Changes

We may update this Privacy Policy from time to time. Any changes will be posted on this page.