Terms of Service

Last updated: June 2026

Overview

This website is operated by TheeOww BeautyZA.

Throughout the site, the terms “we”, “us”, and “our” refer to TheeOww BeautyZA.

TheeOww BeautyZA provides an online platform where customers can browse, purchase, and receive beauty devices, personal care accessories, and related products.

By accessing our website or purchasing from us, you agree to these Terms of Service.

1. Online Store Terms

By using our website, you confirm that you are legally able to enter into agreements and make purchases.

You agree to provide accurate information when placing an order, including your name, contact details, payment information, and delivery address.

We reserve the right to refuse or cancel orders where necessary, including situations involving suspected fraud, incorrect information, or product availability issues.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, images, prices, and information displayed on our website are accurate.

Due to differences in screen settings, lighting, manufacturing updates, and packaging variations, minor differences may occur.

Our products are intended for personal beauty and self-care use.

We do not guarantee specific personal results, as individual experiences may vary.

If you receive a damaged, defective, or incorrect product, please contact us and we will assist according to our Refund & Returns Policy.

3. Orders and Payments

When you place an order, you agree that all information provided is accurate and complete.

Orders are only processed once payment has been successfully confirmed.

Payments are processed securely through trusted payment service providers.

We do not store complete payment card details.

4. Pricing and Availability

Prices displayed on our website may change at any time.

We reserve the right to correct pricing errors or update product availability.

If a pricing error affects your order, we will contact you before processing the order.

5. Shipping and Delivery

We aim to process and deliver orders as efficiently as possible.

Processing times and delivery estimates are provided in our Shipping Policy.

Delivery times may vary depending on customer location, courier schedules, product availability, and circumstances outside our control.

Customers will receive tracking information where available.

If an order is delayed, damaged, or does not arrive within the expected timeframe, customers should contact us so we can investigate and assist.

6. Returns and Refunds

Returns, exchanges, and refunds are handled according to our Refund & Returns Policy.

Customers are encouraged to contact our support team before taking further action regarding an order issue.

We will make reasonable efforts to resolve concerns related to products, delivery, or payments.

7. Customer Support & Dispute Resolution

We encourage customers to contact TheeOww BeautyZA directly if they experience any issues with an order, payment, delivery, or product.

Our team will review concerns and make reasonable efforts to resolve issues before further action is required.

8. Customer Responsibilities

Customers are responsible for:

• Providing accurate delivery information
• Reviewing order details before completing checkout
• Using products according to provided instructions
• Contacting us promptly regarding order issues

9. Website Use

You agree not to:

• Use our website for unlawful purposes
• Attempt to interfere with website security
• Copy or misuse our content without permission
• Submit false information or fraudulent orders

We reserve the right to restrict access to users who misuse our website.

10. Intellectual Property

All content on this website, including text, images, logos, designs, and branding, belongs to TheeOww BeautyZA unless otherwise stated.

Content may not be copied, reproduced, or used without permission.

11. Third-Party Services

We may use trusted third-party services to support our business, including:

• Payment providers
• Delivery partners
• Website technology providers

These services may have their own terms and privacy policies.

12. Privacy

Your personal information is handled according to our Privacy Policy.

By using our website, you acknowledge that you have reviewed our Privacy Policy.

13. Disclaimer

We aim to provide accurate information and a reliable shopping experience.

However, we do not guarantee that:

• The website will always be available without interruption
• All information will always be completely error-free
• Products will provide specific results

We are committed to assisting customers when issues arise.

14. Limitation of Liability

To the extent permitted by applicable law, TheeOww BeautyZA will not be responsible for delays or losses caused by circumstances outside our reasonable control, including courier delays, weather events, or other external factors.

This does not affect your rights regarding faulty, damaged, or incorrect products.

15. Changes to These Terms

We may update these Terms of Service from time to time.

Any changes will be posted on this page with the updated date.

16. Contact Information

If you have questions about these Terms of Service, please contact us:

Email: theeowwbeauty@gmail.com

Phone/WhatsApp: 0655324332