Shipping policy

Thank you for shopping with Theeow Beauty!

Processing Time

All orders are processed within 1–3 business days after payment is received. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Estimated delivery times are:

• South Africa: 7–15 business days

• International Orders: 10–25 business days

Please note that delivery times are estimates and may vary depending on your location, customs processing, and courier delays.

Shipping Costs

Shipping fees are calculated at checkout. We may occasionally offer free shipping promotions, which will be clearly displayed on our website.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (where available).

Delayed or Lost Packages

While we do our best to ensure timely delivery, Theeow Beauty is not responsible for delays caused by couriers, customs, weather conditions, or other circumstances beyond our control.

If your order has not arrived within the estimated timeframe, please contact us and we will do our best to assist you.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact us at:

Email: theeowwbeauty@gmail.com

Thank you for choosing Theeow Beauty!