Last updated: June 2026

Shipping Policy

Thank you for shopping with TheeOww BeautyZA.

We aim to provide a smooth and reliable delivery experience for every customer.

Order Processing

Orders are processed after payment confirmation.

Processing usually takes 1–3 business days.

Orders are not processed on weekends or public holidays.

Delivery Times

We aim to dispatch and deliver orders as efficiently as possible and keep customers informed throughout the delivery process.

Estimated delivery:

South Africa:
Approximately 5–10 business days after processing.

International delivery times depend on destination, courier availability, and customs processing. Customers will receive available tracking information after dispatch.

We work with trusted delivery partners to ensure orders are handled and delivered safely.

Shipping Costs

Shipping fees are calculated during checkout.

Any promotional shipping offers will be clearly displayed on our website.

Tracking Orders

Once your order has been dispatched, you will receive tracking information when available.

Delivery Issues

If your order is delayed, damaged, or does not arrive within the expected timeframe, please contact us.

Our team will investigate the delivery status and assist in resolving the issue.

Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact us first. We will investigate the shipment status and work with our delivery partners to assist you in resolving the issue.

Incorrect Address Information

Customers are responsible for providing accurate delivery details during checkout. If incorrect information is provided, please contact us as soon as possible.

Contact:

Email: theeowwbeauty@gmail.com
Phone/WhatsApp: 0655324332

Thank you for choosing TheeOww BeautyZA.